Clearly defined.

Legal notice

Last updated: 5 November 2026

Information pursuant to section 5 of the German Digital Services Act (DDG)

aformatik Training & Consulting GmbH & Co. KG
Tilsiter Straße 6
71065 Sindelfingen
Germany

Telephone: +49 (0) 7031 – 23 807 – 0
Email: info-de@aformatik.de
Website: www.aformatik.de

Commercial register and representation

Limited partnership: aformatik Training & Consulting GmbH & Co. KG
Register court: Stuttgart Local Court
Registration number: HRA 242677

Represented by its general partner: aformatik Verwaltungs-GmbH
Register court: Stuttgart Local Court
Registration number: HRB 245894
Managing director: Andreas Anglett
Authorised signatory: Elke Rogge

VAT identification number

VAT identification number pursuant to section 27a of the German VAT Act: DE 814174749

Professional liability insurance

Hiscox Europe Underwriting Limited

Hiscox Germany contact address: Bernhard-Wicki-Straße 3, 80636 Munich, Germany. Current Hiscox contact information.

Territorial scope of insurance: worldwide (excluding the USA and Canada).

Consumer dispute resolution

We are not willing to participate voluntarily in dispute resolution proceedings before a consumer arbitration body. Statutory obligations or obligations agreed contractually in individual cases remain unaffected.

Editorial contact

Rainer Anglett, aformatik, at the address above. This person is the contact for questions about content.

External links and trademarks

The respective providers are responsible for the content of linked websites. Statutory duties and any responsibility of our own remain unaffected.

Product and company names mentioned on this website may be protected trademarks or signs of their respective rights holders.

Privacy policy

Last updated: 5 November 2026

This policy describes the processing of personal data in connection with this website and contact with aformatik.

1. Controller and privacy contact

The controller is aformatik Training & Consulting GmbH & Co. KG, Tilsiter Straße 6, 71065 Sindelfingen, Germany. You can reach us at info-de@aformatik.de or by telephone on +49 (0) 7031 – 23 807 – 0.

Data protection officer: Rainer Anglett. Postal address: aformatik Training & Consulting GmbH & Co. KG, for the attention of Data Protection Officer Rainer Anglett — personal/confidential, Tilsiter Straße 6, 71065 Sindelfingen, Germany.

2. Accessing the website and technical provision

We use IONOS Webhosting Standard for the public website. The provider is IONOS SE, Elgendorfer Straße 57, 56410 Montabaur, Germany. IONOS provides the server infrastructure and processes the connection data needed to deliver and secure the service. Provider information is available at IONOS privacy information.

Accessing a website involves processing technically necessary connection data. This includes, in particular, the IP address, time and destination of a request, and browser and operating system information. This data serves to deliver the website, ensure its functionality and detect technical faults or abusive access.

The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is the secure and functional provision of our website. IP addresses and other connection data may be personal data.

Connection data is processed to deliver the requested pages. Where it is also stored in technical logs, the retention period depends on what is necessary for secure operations and investigation of specific faults or security incidents. It is then deleted or anonymised unless a legal obligation requires further retention. Information about logging in the hosting service used is available from our contact above.

According to the IONOS product information, regular web hosting visitor data is anonymised when collected and stored for eight weeks. It includes pages visited, referring page, access time, and browser, operating system and device data. IONOS also describes processing by WebAnalytics and states that this visitor data is not transferred to third countries. This information relates to the hosting product and is separate from the description of our website code in section 8.

3. Browser display preferences

If you explicitly choose a light or dark theme using the switch in the header, the website stores this choice in your browser's local storage under the key aformatik-theme. The value contains only the selected theme (“light” or “dark”). It is read locally; our website code does not send this preference to a server.

Storage enables your chosen theme to persist when changing pages or visiting again. For this purpose, we rely on section 25(2)(2) TDDDG. Where personal data is processed, the legal basis is Article 6(1)(f) GDPR; our interest is to provide the display you explicitly selected. The preference has no fixed automatic expiry. You can remove it by deleting website data in your browser. Without a saved choice, the website uses your system colour scheme preference.

4. Fonts

The DM Sans and Manrope fonts are served locally with this website's other files. Our website code does not connect to Google Fonts or other font providers for these fonts. Connection data processing needed for delivery is described in section 2.

5. Contact by email or telephone

We use Microsoft 365 for email communications. Data may also be processed outside the European Economic Area when providing this service. Microsoft privacy information. Email enquiries may involve processing sender and recipient addresses, message content, attachments and technical delivery data through the email infrastructure used.

When you contact us, we process your contact details and the content of your enquiry to handle and respond to it. For contract-related enquiries, this is based on Article 6(1)(b) GDPR if you are or intend to become a party to the contract. We handle other enquiries and communications with company contacts based on our legitimate interest in business communications under Article 6(1)(f) GDPR. Statutory retention obligations may require further storage under Article 6(1)(c) GDPR.

Information needed for a response is necessary to handle your enquiry. Providing it is generally voluntary. Without sufficient contact details or information about the matter, we may be unable to respond. Please do not send particularly sensitive information by unencrypted email.

6. Applications

When you apply to us, we process your application documents and contact details to decide whether to establish an employment relationship. The legal basis is section 26(1) BDSG. Data is accessible only to those involved in the recruitment process. Email applications are also processed through the infrastructure described in section 5. If you are not subsequently employed, we delete application data no later than four months after the recruitment process ends, unless a specific legal dispute or another lawful retention ground prevents this. Limited further retention to defend against specific claims is based on Article 6(1)(f) GDPR. Inclusion in an applicant pool requires separate consent with information about the retention period.

7. External links, social networks and maps

Instagram, TikTok, LinkedIn and journey planning are accessible through ordinary links. Our website code does not load embedded social media plugins or maps. The respective service is accessed only when you open a link. Its data processing is governed by the respective provider's privacy policy.

8. Google Analytics and privacy settings

We provide for Google Analytics 4 to statistically analyse our website. The service is offered only if a measurement ID is configured on the website. Without a configured measurement ID, Google Analytics is not loaded and no Analytics data or consent pings are sent to Google. If the service is available, you can voluntarily allow it through the consent dialog. Only then is a connection made to Google. The website remains fully usable without consent.

Purpose and data: We want to understand which pages are visited and how our services are used. After your consent, page views, usage events, timestamps, cookie identifiers and browser, device and language settings are processed in particular. Your IP address is needed for communication with Google and approximate location determination; Google states that it is not logged or stored in Google Analytics 4. This does not make all measurement data anonymous. Our code removes search parameters and URL fragments from the transmitted page address and limits the referrer to its domain. We do not send contact enquiries or application content to Analytics. Google signals, personalised advertising, User-ID and linking to Google Ads are not intended for this use.

Legal bases: Your consent under Article 6(1)(a) GDPR and, for storing and reading Analytics cookies, section 25(1) TDDDG. Consent is voluntary and not required to enter into a contract.

Provider and recipients: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google processes measurement data as a processor under the Google data processing terms; affiliated companies and subprocessors, particularly Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, may be involved. Further information: Google privacy policy.

Transfers to third countries: Processing in the USA is possible. According to Google's information on international data transfers, Google bases transfers to the certified Google LLC on the adequacy decision for the EU-US Data Privacy Framework (Article 45 GDPR). For other relevant transfers, the data processing terms provide for EU standard contractual clauses (Article 46 GDPR) where applicable. Information on these safeguards is available through the linked provider and our privacy contact.

Cookies and retention: After consent, Google Analytics uses in particular _ga and _ga_… to recognise a browser and associate sessions. Our integration limits their lifetime to a maximum of 180 days and the remaining validity of your choice; a page view does not automatically extend it. A retention period of two months, without resetting on new activity, is intended for user and event data. Google subsequently deletes this data during its regular deletion cycle. This setting does not apply to aggregated standard reports without individual user histories; such analyses may persist longer.

Choice and withdrawal: When Analytics is available, you can access the dialog at any time via “Cookie settings” in the footer. Choosing “Necessary only”, or deselecting statistics and saving, withdraws consent for the future. Further measurement is blocked and accessible Analytics cookies are deleted. The lawfulness of previous processing remains unaffected. Requests to delete personal data already transmitted can be addressed to our privacy contact.

Storing your decision: When Analytics is available, the website stores your choice locally under aformatik-consent, including approval or rejection, timestamp, information version and associated measurement ID, for up to 180 days. A new information version, changed measurement ID or expired choice requires a new decision. This storage serves to respect and document your choice, not to measure reach. The legal bases are section 25(2)(2) TDDDG and, where personal data is concerned, Article 6(1)(c) GDPR in conjunction with Article 7(1) GDPR. Without a configured measurement ID, no new choice is stored.

Newsletters and AI features

This website does not include a newsletter subscription. The page about our AI expertise is informational; it contains no AI chat and does not send visitor input to a language model. Technical processing by the hosting provider is described in section 2.

9. Recipients and retention

Personal data is accessible only to parties that need it for the respective purpose or to which it must be disclosed under a legal obligation. These may include contracted IT, hosting and communications providers. Where they process data on our behalf, the requirements of Article 28 GDPR must be observed.

Retention depends on the processing operation concerned:

• Contact enquiries: We delete simple enquiries without further contractual relevance or retention grounds once handling is complete. Contract-related communications are stored according to contract performance and the applicable statutory retention obligations.
• Business records: Where the relevant statutory conditions apply, we retain commercial and business correspondence for six years, accounting documents for eight years, and books and annual financial statements for ten years. The period generally starts at the end of the relevant calendar year. Statutory extensions, particularly for ongoing tax proceedings, remain unaffected. The legal basis is Article 6(1)(c) GDPR in conjunction with the applicable retention provisions.
• Applications: Without employment, no later than four months after the process ends; exceptions for specific legal claims are described in section 6. In the event of employment, only data necessary for the employment relationship continues to be processed for that purpose.
• Browser preferences: Your explicitly selected theme remains stored until website data is deleted. When Google Analytics is available, your privacy choice is stored for up to 180 days. Analytics cookies and measurement data are explained in section 8.

When the respective purpose no longer applies and there is no further retention ground, we delete the data, including corresponding email records. Where further retention is required, we restrict processing to that purpose. Backups are overwritten according to the backup policy; previous deletions are taken into account when restoring data.

Whether the email services used process data outside the European Union or European Economic Area depends on the respective service and how it is provided. You can request information about recipients, processing locations and, where applicable, safeguards for such transfers through our privacy contact.

10. Your rights

Subject to the applicable statutory conditions, you have rights of access, rectification, erasure, restriction of processing and data portability under Articles 15 to 20 GDPR. You may withdraw consent at any time with effect for the future. The lawfulness of processing before withdrawal remains unaffected.

Right to object: Where processing is based on Article 6(1)(f) GDPR, you may object under Article 21 GDPR on grounds relating to your particular situation. For processing for direct marketing, the right to object exists without having to state such grounds.

You may also lodge a complaint with a data protection supervisory authority under Article 77 GDPR. For companies based in Baden-Württemberg, the competent authority is generally the State Commissioner for Data Protection and Freedom of Information Baden-Württemberg, Heilbronner Straße 35, 70191 Stuttgart.

11. Automated decisions

Our website code does not make decisions based solely on automated processing that produce legal or similarly significant effects within the meaning of Article 22 GDPR, nor does it carry out corresponding profiling.

General terms and conditions

Last updated: 5 November 2026. The common provisions in section A apply to the service agreed in each case. Section B additionally applies to training, section C to digital content and digital services, and section D to software and consulting projects. Publishing this version does not amend existing contracts.

A. Common provisions · B. Training · C. Digital services · D. Software and consulting · Withdrawal and form

A. Common provisions

A.1 Provider and customers

Your contracting party is aformatik Training & Consulting GmbH & Co. KG, Tilsiter Straße 6, 71065 Sindelfingen, Germany. You can reach us at info-de@aformatik.de and +49 (0) 7031 – 23 807 – 0. Training can be booked by businesses and private individuals. Classification as a consumer or business depends on the purpose of the transaction and the statutory conditions.

A.2 Offers, contract formation and incorporation

The website provides information and a way to contact us. It does not offer binding online booking. An enquiry alone does not create a contract requiring payment. A contract is formed when both parties agree on the specific services and fees, particularly through acceptance of a corresponding offer.

These terms apply only if validly incorporated into the respective contract. We provide them before the binding contractual declaration. Individual agreements take precedence, including those validly made orally. Matters not covered are governed by statutory provisions.

A.3 Scope of services, prices and payment

The specific offer describes the agreed services, service period or dates, fees, additional costs and payment terms. Consumers are quoted total prices including applicable VAT and unavoidable price components. Additional costs arise only where communicated before contract formation and validly agreed.

Payment becomes due according to the respective agreement or otherwise under statutory provisions. These terms do not create separate obligations to make advance or instalment payments.

A.4 Changes, defect rights and liability

Changes to scope, fees or dates require a valid agreement or statutory basis. Silence or continued use of a service alone does not constitute consent. Statutory rights relating to defects, limitation periods and liability provisions apply. Statutory rights of rescission, termination and reimbursement remain in place.

Whether cancellation or non-use gives rise to remuneration or compensation claims depends on a valid individual agreement and statutory provisions. Expenses saved and other income that must legally be credited are to be taken into account.

A.5 Data protection, dispute resolution and jurisdiction

Personal data processing is explained in the Privacy policy. These terms do not replace any required consent or data processing agreement. We are not willing to participate voluntarily in dispute resolution proceedings before a consumer arbitration body. Statutory obligations or obligations agreed contractually in individual cases remain unaffected.

Statutory jurisdiction rules apply; no exclusive jurisdiction to the detriment of consumers is agreed here. The consequences of invalid contractual terms are governed by statutory provisions.

B. Classroom training and live online courses

B.1 Content and delivery

The respective course offer specifies content, learning objectives, format, dates, duration, venue or online access, intended participants and price. It also states required prior knowledge and technical requirements, included materials and any examinations or certificates. The agreed teaching service is owed. A particular personal learning or examination outcome is owed only if expressly agreed.

B.2 Participation, materials and recordings

We provide the agreed access information for live online courses. Participants are responsible for meeting the technical requirements communicated before contract formation on their side. Rights and obligations in the event of access problems or other disruptions are governed by statutory provisions; no blanket exclusion of liability for technical disruptions is agreed.

Course materials are subject to agreed usage rights and statutory intellectual property rights. Uses permitted by law remain permitted. Booking alone does not permit publication or sharing of protected content with unauthorised third parties. Recording participants or teaching is not automatically part of the contract and requires a separate agreement and the necessary data protection basis.

B.3 Rescheduling, cancellations and withdrawal

Rescheduling, changing the agreed format or cancellation is governed by section A.4. No right for aformatik to make arbitrary changes is agreed. Where the statutory conditions are met, consumers are covered by the withdrawal information for services. A fixed course date or individual customisation alone does not exclude a statutory right of withdrawal.

C. Digital content and digital services

C.1 Provision and service features

This section applies where digital content, such as recordings or learning materials available on demand, or digital services are expressly agreed. The offer describes content, start of provision, access or download, period of use, functionality, technical protection measures and essential compatibility and interoperability. A supported live online course is not treated as on-demand digital content merely because it is transmitted over the internet.

We provide the digital product as agreed. Provision, conformity, legally required updates and rights in cases of non-provision or defects are governed by the relevant statutory provisions, particularly sections 327 et seq. BGB where applicable. Legally required updates are not excluded by a different contractual label.

C.2 Usage rights and end of contract

The agreed use and access period are specified in the offer. Mandatory statutory usage rights remain in place. These terms do not establish additional recurring fees or automatic renewal. Contract changes and termination are governed by the valid agreement and statutory provisions.

C.3 Withdrawal and supported distance learning

For digital content not supplied on a physical medium, consumers are covered by the special withdrawal information for digital content. For digital services, the information for services applies where statutory conditions are met. Merely agreeing to these terms does not cause the loss of the right of withdrawal.

For supported distance learning, special statutory requirements concerning contracts, information, payment, termination and withdrawal remain unaffected. These general terms do not constitute a declaration of official approval of any particular course.

D. Software development and consulting

D.1 Project agreement and type of service

For software and consulting projects, the specific offer describes tasks, scope, results or activities, dates, fees and agreed cooperation. Whether a particular result or an activity is owed depends on the agreed contractual content. Labelling a contract as a services or works contract does not change its legal classification.

D.2 Changes, cooperation and acceptance

Changes to requirements and their fees are agreed before implementation. Unclear or contradictory requirements must be clarified jointly. Customers provide the agreed information and access needed for the project. Consequences of missing cooperation are governed by the valid agreement and statutory provisions; no automatic loss of defect rights is agreed.

Where acceptance is required, the agreed acceptance criteria and statutory rules apply. These terms do not create any additional deemed acceptance merely from silence or any use. Statutory acceptance rules remain unaffected.

D.3 Usage rights, third-party software and data

The contract specifies usage rights to software, documentation and work results and, where applicable, delivery of source code. Mandatory statutory rights are not restricted. Third-party licences and resulting usage conditions are disclosed before being bindingly agreed. Support, maintenance or ongoing provision is owed only where agreed or legally required.

If aformatik processes personal data on the customer's behalf, an agreement under Article 28 GDPR is required before processing begins where the statutory conditions apply. Data protection responsibilities depend on the actual circumstances and statutory provisions.

D.4 Consumer rights

For contracts with consumers, mandatory consumer rights, including statutory rights concerning digital products and any existing right of withdrawal, remain unaffected. The specific service agreed determines which withdrawal information applies.

Withdrawal information for consumers

This information applies to consumers in distance and off-premises contracts for services or digital content for which a statutory right of withdrawal exists. Your specific offer and contract confirmation state the agreed service. The information under “Services” applies to service contracts; the information under “Digital content” applies to digital content not supplied on a physical medium. You receive the notice applicable to your contract and the form before contract formation and with the contract confirmation on a durable medium.

Right of withdrawal and how to exercise it

You may withdraw from the contract within 14 days without giving reasons. The period is 14 days from the date the contract is concluded; however, it does not begin before you receive the legally required withdrawal notice. Address your withdrawal to aformatik Training & Consulting GmbH & Co. KG, Tilsiter Straße 6, 71065 Sindelfingen, Germany, email: info-de@aformatik.de, telephone: +49 (0) 7031 – 23 807 – 0. Inform us clearly that you wish to withdraw from the contract, for example by letter or email. You may use the form below, but are not required to do so. To meet the deadline, it is sufficient to send your withdrawal declaration before it expires.

Consequences of withdrawal

We will refund all payments received for the withdrawn contract without delay, no later than 14 days after receiving your withdrawal. We use the same payment method as your original payment unless expressly agreed otherwise. We do not charge fees for the refund.

Services: starting within the withdrawal period

If you expressly requested that we start the service before the withdrawal period ends, a later withdrawal may require proportional payment for the part provided up to withdrawal, subject to statutory conditions. This is calculated from the agreed total price relative to the total contractual scope. If the total price is disproportionately high, the market value of the service provided is used. In particular, the required information must have been provided; for off-premises contracts, the request must have been sent on a durable medium.

For paid services, the right of withdrawal expires early only upon full performance if, before the service began, you expressly consented to starting within the withdrawal period and confirmed your awareness that the right expires upon full performance of the contract. For off-premises contracts, consent must have been sent on a durable medium.

Digital content not supplied on a physical medium

For paid digital content, such as course recordings made available, the right of withdrawal may expire when performance begins. This requires your express consent to starting before the withdrawal period ends, confirmation that you understand the resulting loss of the right of withdrawal, and receipt of the legally required contract confirmation from us. Reading this page does not constitute these declarations. No compensation for use is payable for digital content in the event of withdrawal.

Model withdrawal form

If you wish to withdraw from the contract, you may complete and send this form by letter or email:

To: aformatik Training & Consulting GmbH & Co. KG, Tilsiter Straße 6, 71065 Sindelfingen, Germany, email: info-de@aformatik.de

I/We (*) hereby withdraw from the contract concluded by me/us (*) for the provision of the following service or digital content:

Service / course / contract number: ____________________
Ordered on (*) / received on (*): ____________________
Name of consumer(s): ____________________
Address of consumer(s): ____________________
Date: ____________________
Signature of consumer(s), only for notification on paper: ____________________

(*) Delete as appropriate.